Customer Service Strategy – Brad Cleveland

Unlock your potential with the Customer Service Strategy - Brad Cleveland course for only $117.00 Original price was: $117.00.$32.00Current price is: $32.00. at WSOLib.com! Discover our vast library of over 60,000 downloadable digital courses across Business and Sales. Get expert-guided, self-paced learning and save over 80% compared to retail prices. Transform your skills today!

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Given fast-evolving customer expectations, every organization needs an effective customer service strategy to guide operations and decisions. Your service strategy is the bridge between the organization’s vision and mission—and the decisions and actions that happen every day. Join Brad Cleveland in this course and learn how to develop and execute an effective customer service strategy for your organization and team. Learn the seven steps of the strategic planning process, involving vision, customer access, talent, processes, technology, investments, and innovation. Plus, discover how to put your strategy to work, measure its effectiveness overtime, and make updates to keep your strategy current.

Topics include:

• What is customer service strategy?
• Identifying customer expectations
• Strategic planning
• Investing in skills, leaders, and technology
• Encouraging innovation
• Putting the strategy to work

Secure your future with the Customer Service Strategy - Brad Cleveland course at WSOLib.com! Gain lifetime access to expertly curated content, empowering your career and personal development.

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