Telehealth: The Top Client Considerations and Mistakes to Avoid – Melissa Westendorf

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As a mental health clinician, you’ve got a great “feel” for in-person therapy. And you’re skilled in using all your senses and intuitions during face-to-face assessment and treatment.

And while providing telehealth services in a must in today’s world, you worry that if you’re not in the room you’ll be unprepared to safely and effectively do your job.

This recording will provide you with easy-to-follow instructions, proven tips, and how-to guidance for handling both expected and unexpected scenarios so you can successfully adapt your in-room practices to the telehealth space!

Get solutions for some of your biggest telehealth worries related to:

• Assessment and intake 
• Professional boundary concerns
• Working with multicultural issues
• When you should NOT use telehealth services

Erase your worries, build your skill and confidence in working with clients through telehealth!

1. Determine how to screen for suitable clients for telemental health services.
2. Assess how to effectively manage boundary issues that might arise during telemental health services.
3. Identify which therapeutic practices are conducive to telemental health services.

Screening and Suitability of the Client

• Benefits of Telehealth Services
  • Evidenced-Based Research
  • Patient and Setting Contraindications
• The Intake, Mental Status Exam, and Ongoing Evaluation
• Assessment with Clients

Professional Boundary Considerations

• For the Client
• For the Clinician
  • Crossings versus Violations
  • Recommendations for Maintaining Professional Boundaries
• Licensing Board Complaint Examples

Multicultural Considerations

• Issues to Consider
• Geography, Settings, Populations
• Seeking Guidance

Theoretical Considerations for Telehealth 

• Evidence-Based Support
• Which Models Transition Well

Self-Care for the Clinician 

• Ethics Application
• Causes of Burn Out
• Warning Signs in Therapists
• Characteristics of Effective Self-care
• Strategies and Techniques
• Resources